Fulfillment Policy - Orsai Tech
Last update: 11.01.2023
At Orsai Tech, our primary priority is to ensure that our customers receive the services they have paid for in proper time and fashion. Below, we outline our fulfillment policy to provide you with information on how we process and deliver your orders and any subsequent inquiry:
Once we receive your order and payment is confirmed, we process the request within 1 to 2 business days.
Delivery: We use reliable shipping services to ensure your order safely reaches its target. Delivery times may vary depending on your location and the delivery option you select at the time of purchase.
Delivery Confirmation: When your order is delivered, you will receive a confirmation email that includes a reference number (if available). This allows you to track your delivery progress in real-time.
Delivery Timelines: Estimated delivery time depends on your location, product specifics and the selected shipping option, if applicable.
Delivery Issues: If you encounter any issues with the delivery of your order, please do not hesitate to contact our customer service team at [email protected]. We will be happy to assist you in resolving any delivery-related problems.
Returns and Refunds: in case you do not like the product or service provided, you have the right to a full reimbursement for a 180 day period after the purchase date. Simply contact the customer service team at [email protected]
Questions and Inquiries: If you have any questions or need more information about our fulfillment policy, feel free to get in touch with us through [email protected]
At Orsai Tech, we strive to provide you with the best customer experience possible. We appreciate your trust in us and are here to assist you at all times. Please don’t hesitate to contact us.
Thank you for choosing us.